You know that. We know that. And every good sales professional knows that.
Between social selling, customer relationship management, big data and extensive hiring processes – there are billions of dollars spent each year trying to optimize relationships with employees, vendors, partners and clients. For example, recently commissioned studies from Gartner indicated that 60% of North American organizations express intent of increasing their spend on public cloud services and SaaS systems for managing client relationships.
We wanted to know just how well this investment in social, CRM, data and? hiring was playing out. Specifically, we wanted to know whether…